Terms of Service

Last updated: 17 August 2026

These Terms are an agreement between you and [LEGAL ENTITY], [REGISTERED ADDRESS] ("we", "us"), covering the Zetta Lens mobile app and this website (the "Service"). By creating an account or using the Service you accept them. If you do not accept them, do not use the Service.

1. Who may use the Service

You must be at least 18 and able to enter a binding contract. If you use Zetta Lens on behalf of an agency or brokerage, you confirm you are authorised to accept these Terms for it.

2. What the Service does

Zetta Lens takes photos you capture, applies AI virtual staging based on the room type and style you choose, and returns generated images of the same room. Staging is performed with the help of third-party AI providers. Output is generated, not photographed: it is an illustration of how a space could be furnished.

3. Your account

Keep your credentials secure and your account details accurate. You are responsible for activity under your account. Tell us promptly at hello@zettaos.ai if you suspect unauthorised access.

4. Subscriptions, billing and refunds

• Paid plans are sold as in-app purchases through the Apple App Store and Google Play.
• Subscriptions renew automatically for the same period unless you cancel at least 24 hours before the end of the current period.
• Manage or cancel a subscription in your App Store or Google Play account settings — we cannot cancel it for you.
• Refunds are handled by the store that took your payment, under Apple's or Google's refund policies. Where consumer law in your country gives you a right of withdrawal, that right applies in addition.
• Prices, plan limits and any free allowance may change; we will give notice before a change affects a renewal.

5. Your content and who owns what

You keep ownership of the photos you upload and of the staged images the Service returns. We claim no ownership in them.

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit and process your photos strictly to operate the Service for you — including passing them to our AI providers to generate your output. That licence ends when you delete the content, apart from backup copies that expire on our normal cycle. We will not use your content in marketing without asking you first.

We own the app, the website, our models' configuration, our trademarks and everything else we bring to the Service.

6. Your responsibilities as an agent

You are responsible for how staged images are used in your listings. You agree that you will:

• Only upload photos of properties you own or are authorised to photograph and market.
• Disclose that images are virtually staged wherever your local law, MLS rules or professional board requires it, and never present a staged image as an unedited photograph of the property as it stands.
• Not use staging to hide defects, alter room dimensions, or otherwise mislead buyers or tenants.
• Avoid capturing identifiable people or their belongings without consent.

7. Acceptable use

You may not:

• Upload content you have no right to use, or content that infringes anyone's rights.
• Upload unlawful, harmful or sexual content, or content unrelated to property staging.
• Resell, sublicense or white-label the Service itself.
• Reverse-engineer the app, scrape it, or access it through automated means outside a documented API.
• Attempt to defeat rate limits, plan limits or security controls.

We may remove content or suspend accounts that breach this section.

8. AI output — what we do not promise

• Generation is non-deterministic: the same photo can produce different results.
• Output may contain artefacts, implausible objects or lighting errors. Review every image before you publish it.
• Staged furnishings are illustrative. They are not interior design advice, not a scale plan, and not a statement about what fits in the room.
• We do not guarantee compliance with any building code, listing rule or advertising standard.

9. Availability

We aim to keep the Service running, but we may change, suspend or discontinue features, and we perform maintenance. The Service is provided "as is" and "as available", without warranties of any kind to the fullest extent the law allows.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, lost listings or lost data. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim, or EUR 100. Nothing here excludes liability that cannot be excluded by law, including your statutory consumer rights.

11. Indemnity

You will indemnify us against claims arising from your use of the Service, your content, your breach of these Terms, or any allegation that a listing you published using staged images was misleading.

12. Copyright complaints

If you believe content on the Service infringes your copyright, email hello@zettaos.ai with the work concerned, the material in question, your contact details and a statement of good-faith belief. We remove infringing material and terminate repeat infringers.

13. Termination

You may stop using the Service and delete your account at any time from the app. We may suspend or terminate access if you breach these Terms or if we are required to by law. On termination, your content is deleted as described in the Privacy Policy. Sections 5, 8, 10, 11 and 14 survive.

14. Governing law and disputes

These Terms are governed by the law of [GOVERNING LAW], and disputes go to the courts of [COURTS]. If you are a consumer, you keep the protection of the mandatory law of your country of residence and may bring proceedings there.

15. Changes to these Terms

We may update these Terms. Material changes will be announced in the app or by email before they take effect; continuing to use the Service afterwards means you accept them.

16. Apple and Google

Apple and Google are not parties to these Terms and have no responsibility for the Service. Where you obtained the app from their stores, their terms also apply and Apple is a third-party beneficiary entitled to enforce these Terms against you.

17. Contact

[LEGAL ENTITY], [REGISTERED ADDRESS] — hello@zettaos.ai